At gbg5, privacy is more than a legal obligation — it is a commitment to every user who trusts the platform. This policy clearly and directly explains what data we collect, how it is used, who it is shared with, and what your rights are as a data subject under the General Data Protection Law (LGPD — Law No. 13.709/2018).
Quick summary: GBG5 collects only the data necessary to operate the platform — registration, payments via Pix/boleto/card, identity verification (KYC), and service improvement. Your data is never sold. You may request access, correction, or deletion at any time by emailing contato@gbg5.best. All operations are in compliance with the LGPD.
This Privacy Policy describes how the GBG5, operator of the Sports Betting and online casino platform available at gbg5.best, collects, uses, stores, protects, and shares the personal data of its users. This document applies to all site visitors, registered users, bettors, and anyone who interacts with GBG5 services, whether through the browser or the mobile app.
GBG5 acts as data controller as defined by the General Personal Data Protection Law (LGPD — Law No. 13,709/2018), and is responsible for decisions regarding the processing of personal data collected on the platform. By creating an account, accessing the site, or using any GBG5 service, you confirm that you have read and agreed to the terms of this Privacy Policy.
Privacy is taken seriously at GBG5 — not just because the law requires it, but because it is the foundation of the trust users place in the platform. Every decision about data collection and use is guided by one question: is this necessary to provide a better service to the user? If the answer is no, the data is not collected.
The controller responsible for processing personal data collected on the GBG5 platform is:
For any questions regarding the processing of your personal data, rights under the LGPD, or security incidents, please contact our Data Protection Officer directly at the email address above. The response period for formal requests is up to 15 calendar days from receipt.
GBG5 collects personal data at different points during the user's interaction with the platform. Below are the categories and examples of data collected:
| Category | Data examples | Collection moment |
|---|---|---|
| Identification | Full name, CPF, date of birth, RG | Registration and KYC verification |
| Contact | Email address, mobile number, residential address | Sign Up |
| Financial | Pix key, TED banking details, deposit and withdrawal history | Financial transactions |
| Behavioral | Betting history, favorite games, session duration, access frequency | Platform usage |
| Technical | IP address, device type, operating system, browser, approximate location | Site or app access |
| Documentary | Government-issued ID photo, selfie for facial verification, proof of address | KYC Verification |
GBG5 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, trade union membership, genetic or biometric data beyond what is required for identity verification, or health data, except where required by responsible gambling processes initiated by the user.
Credit and debit card data are not stored on GBG5's servers. All card transactions are processed directly by certified payment gateways in compliance with the PCI DSS standard. GBG5 receives only the transaction confirmation and has no access to card data.
Every piece of data collected by GBG5 has a specific and legitimate purpose. Below are the main purposes for which personal data is processed:
GBG5 processes personal data on the basis of the following legal grounds set out in Art. 7 of the LGPD:
GBG5 does not sell, rent, or trade users' personal data with third parties for marketing or advertising purposes. Data sharing occurs only in the following situations, all with a legal basis under the LGPD:
Important: Any partner that receives personal data from GBG5 users is contractually required to process that data solely for the specific purpose for which it was shared and to apply security measures consistent with those required by the LGPD. GBG5 maintains data processing agreements with all suppliers that access personal data.
GBG5 retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following criteria and minimum retention periods:
Once the applicable retention period expires, data is anonymized or securely deleted so that the data subject can no longer be identified. Anonymized data may be retained indefinitely for statistical purposes and platform improvement, as it no longer constitutes personal data under the LGPD.
GBG5 employs a comprehensive set of technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction:
In the event of a security incident that may affect users' personal data, GBG5 commits to notifying the National Data Protection Authority (ANPD) and the affected data subjects within the timeframe required by the LGPD, providing clear information about the nature of the incident, the data involved, and the steps taken to mitigate the damage.
No technology is 100% foolproof. That is why GBG5 encourages every user to follow good security practices: use a strong, unique password for your account, enable 2FA, never share your credentials with anyone, and be wary of emails or messages asking for your password — GBG5 will never request your password through those channels.
GBG5 uses cookies and similar technologies to ensure the platform works correctly, personalize the user experience, and analyze site performance. The types of cookies used are:
You can manage your cookie preferences through the cookie settings panel available in the site footer, or directly through your browser settings. Disabling essential cookies may prevent the platform from functioning normally. GBG5 does not use third-party tracking cookies for advertising purposes.
GBG5's services are intended exclusively to users aged 18 and over. GBG5 does not intentionally collect, process, or store personal data from individuals under 18 years of age. If an account is found to have been created by a minor, it will be immediately closed, the data will be deleted in accordance with the LGPD, and any deposited funds will be withheld as required by law.
Parents or guardians who become aware that a minor has used the GBG5 platform should contact us immediately at contato@gbg5.best so that appropriate action can be taken as quickly as possible.
Important notice: GBG5 uses age verification measures during the registration process, including CPF validation and document verification. Providing false date-of-birth information to bypass the age check constitutes fraud and will result in permanent account closure.
The General Data Protection Law (LGPD) grants you, as the data subject whose personal data is processed by GBG5, the following rights, which may be exercised at any time:
Request a copy of all personal data GBG5 holds about you, including betting history, financial transactions, and registration information.
Request the correction of incomplete, inaccurate, or outdated data. For identification data, supporting documentation may be required.
Request the deletion of personal data processed on the basis of consent. Data required to fulfill a legal or contractual obligation cannot be deleted before the minimum retention period.
Request an export of your personal data in a structured, machine-readable format (JSON or CSV) for portability to another controller.
Withdraw consent for processing activities based on this legal ground — such as receiving marketing communications — at any time, free of charge and without any impact on your use of the platform.
Request information about which public and private entities GBG5 has shared your personal data with, and the legal basis under which each such sharing occurred.
To exercise any of these rights, please contact our Data Protection Officer at privacidade@gbg5.best or through support at contato@gbg5.best, clearly stating the right you wish to exercise and the data involved. GBG5 will respond within 15 calendar days. If your request is not handled to your satisfaction, you may file a complaint with the National Data Protection Authority (ANPD).
In certain operational situations, personal data of GBG5 users may be transferred to or processed on servers located outside Brazil — for example, when using global cloud infrastructure or cybersecurity services with international operations.
All international data transfers carried out by GBG5 comply with Article 33 of the LGPD, either because the destination country provides an adequate level of protection recognized by the ANPD, or because contractual safeguards are in place that guarantee a level of protection equivalent to that required by Brazilian law, such as standard contractual clauses.
Wherever possible, GBG5 prioritizes processing and storing data within Brazilian territory, particularly for users' sensitive identification and financial data.
GBG5 reserves the right to update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or platform features. Any material change will be communicated at least 7 calendar days in advance via the registered email address and/or a prominent notification on the platform.
For minor changes — such as text corrections, updated contact details, or editorial clarifications that do not affect user rights — GBG5 may publish the modifications without prior notice, always updating the last revision date shown at the top of this document.
Continued use of the platform after changes take effect constitutes tacit acceptance of the updated policy. If you do not agree with the new terms, you must close your account before the effective date of the changes by requesting a withdrawal of your available balance.
To exercise your rights as a data subject, clarify any questions about this Privacy Policy, or report an incident involving your personal data, please reach out through the channels below:
If your request or complaint is not resolved to your satisfaction by GBG5 within the established timeframe, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the federal authority responsible for overseeing and enforcing the LGPD in Brazil.
User privacy at GBG5 is a genuine priority — not just a compliance checkbox. If you have any questions about how your data is handled, our team is ready to give you clear, straight answers. Transparency is part of what it means to be GBG5.
Privacy in Practice at GBG5
More than a policy on paper — see how data protection works in the platform's day-to-day operations.
GBG5 has operated in full compliance with the Lei Geral de Proteção de Dados (Law No. 13.709/2018) from day one. Every data collection, storage, and sharing process was designed with the LGPD as the baseline — not as an afterthought.
Deposits and withdrawals via Pix, boleto, card, PicPay, and Mercado Pago are processed through certified gateways. GBG5 never stores card data — it only confirms the transaction, protecting your financial information end to end.
All communication between your phone or computer and GBG5's servers is secured with 256-bit SSL encryption — the same standard used by Brazilian banks such as Nubank, Itaú, and Bradesco. No data is ever transmitted in plain text.
Access, correction, portability, deletion, and consent withdrawal with a simple email request. All rights under the LGPD are fully respected at GBG5, with a guaranteed response within 15 calendar days.
GBG5 does not sell, rent, or trade users' personal data. Sharing occurs only with strictly necessary operational partners — all bound by confidentiality agreements and LGPD compliance.
GBG5 has a dedicated Data Protection Officer (DPO) to handle all privacy-related matters. 24/7 support in Portuguese via chat, email, and WhatsApp for any questions about your data.
Your data is protected
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